Follow Us


A517-107, Fuying Plaza, 99 Union Road, Research and creation Park, Nanjing High-tech Development Zone

86 18576756688 (Whatsapp)
team@askus.work

Get Started
Logo

Telcom

Revolutionizing Telecom Services: Unleashing Efficiencies and Excellence - Your Trusted Partner in BPO Solutions
Challenges and Solutions

Proficient Delivery

Outstanding Project Management; Expertise, experienced team, and assured quality-controlled delivery.


Strategic Alignment

Customized Local Solutions; Tailored, secure development environments, aligned for your company's strategic growth.

Efficient Empowerment

Swift Tech Support; Rapid on-site expertise, efficient staffing, fostering focus on your core business while reducing risks

Proven Expertise

Boasting trusted partnerships with Alibaba, Tencent, Microsoft, and more. Guaranteed rapid delivery, fully trained in just two weeks.

Challenges and Solutions

Overcome common Telcom challenges and achieve industry-focused solutions and results

  • High customer churn rates due to poor customer service

    Askus Desk implements a dedicated customer service team that provides timely and personalized support. Clients get Improved customer satisfaction, reduced churn rates, and increased customer loyalty.

  • Inadequate scalability to handle fluctuating call volumes efficiently

    Askus Desk employs a flexible workforce management system that allows optimal staffing adjustments based on call demand. Customers get enhanced operational efficiency, reduced wait times for customers, and better resource allocation.

  • Rising cost of maintaining an in-house call center

    Outsource call center operations to a Askus Desk to reduce overhead costs.So clients get significant cost savings for the telecom company, allowing them to invest in other critical areas of their business.

Get started

How to get started

1. Assessment

We conduct a thorough evaluation of your business needs and goals to determine the best BPO solutions.

2. Planning

Our team collaborates with you to create a customized plan, ensuring seamless integration and optimal results.

3. Implementation

We execute the plan, transitioning the necessary processes and establishing clear communication channels.

4. Review & Refine

Regular performance reviews and continuous improvement efforts ensure ongoing success and client satisfaction.

Our services

Discover outsourcing services

Share by: