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Harmonizing Operational Excellence in China and beyond

Askus Desk offers unmatched outsourcing services for global firms in China and Chinese businesses worldwide, powered by in-house expertise and a network of global outsourcing partners.

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I am thrilled with this Askus's Chinese/English real-time translation and proofreading services. Their experts effectively communicate with my Chinese clients and the real-time translation service has been a game-changer for my own business. I highly recommend this company's services.

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Prab Nanda, New Delhi

I cannot express how grateful we are for Mike and his team's expertise and support in our GTM initiative. Mike provided us with invaluable advice that has helped us to refine our strategy and achieve our goals. We are extremely pleased with the services provided by Askus Desk and would recommend them to anyone looking for a dedicated and knowledgeable partner in their business endeavors.

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Helen Chen, Shenzhen

Askus Desk generated high value leads for us through different customized cadences. They enhanced our effectiveness of getting demo and finding new business leads through their cost-effective program. Askus definitely stays on top of our list for lead generation.

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Stanley Cheng, Hong Kong

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By Mike Mao March 12, 2023
Are you looking to build a strong talent pipeline? Askus Desk can help. As a trusted Talent Management consultant, Askus Desk provides businesses with the tools, resources, and training they need to find and retain top talent. Askus Desk offers a variety of services to help businesses scale operations, make impactful decisions, and build smarter process flows. Their Talent Management curricula, training processes, e-Learning systems, and programs help businesses build a strong talent pipeline. For example, Askus Desk provides businesses with Talent Acquisition Outsourcing (TAO) services. TAO is a rapidly growing industry with lots of different trends emerging. It helps businesses find and retain top talent by leveraging the latest technologies and processes. The Askus Desk team also provides businesses with the tools and resources they need to create a comprehensive talent management strategy. This includes developing a comprehensive recruitment process, creating a talent management system, and developing a comprehensive onboarding process. In addition, Askus Desk provides businesses with the tools and resources they need to measure and track the performance of their talent pipeline. This includes tracking the success of their recruitment process, measuring the effectiveness of their onboarding process, and tracking the performance of their talent management system. Finally, Askus Desk provides businesses with the tools and resources they need to develop and maintain a strong talent pipeline. This includes developing a comprehensive talent management strategy, creating a comprehensive onboarding process, and developing a comprehensive talent management system. Overall, Askus Desk provides businesses with the tools and resources they need to build a strong talent pipeline. With their comprehensive services, businesses can find and retain top talent, create a comprehensive talent management strategy, measure and track the performance of their talent pipeline, and develop and maintain a strong talent pipeline. [1] Sources: https://www.taskus.com/services/talent-management/
By Mike Mao March 12, 2023
Introduction Cultural intelligence is the ability to understand and adapt to different cultural contexts, which can help you navigate complex situations in a more effective way. It's important because it allows you to better collaborate with others and understand their perspectives, leading to better outcomes for your business.  How Askus Desk Uses Cultural Intelligence Cultural intelligence a factor in outsourcing, especially when you're working with a company that is located in another country. Askus Desk uses cultural intelligence to ensure that your project will be completed as quickly and efficiently as possible. Our highly trained personnel are well versed in the latest technologies, allowing them to communicate effectively with clients from around the world. We also use experienced project managers who have worked on many different types of projects before yours, ensuring they can handle any situation that arises during your collaboration process. If you want to learn more about how Askus Desk can help you outsource projects using cultural intelligence, please contact us today! The Benefits of Askus Desk's Cultural Intelligence Strategies Ask us about our cultural intelligence strategies. We can help you get the most out of your outsourced team by ensuring that they have a deep understanding of your company culture and how it affects their work. Our cultural intelligence strategy includes: Building an understanding of your company's values, mission and vision Creating a shared language with your team so they know what is expected from them and how they can best contribute to the organization's goals Identifying potential issues early on so they can be addressed before they become problems The Role of Cultural Intelligence in Communication Cultural intelligence is the ability to understand and adapt to different cultures. Communication is a key component of this skill, as well as fostering collaboration between people from different backgrounds. When working with a virtual assistant in another country, it's important to consider how your communication style may differ from theirs--and how you can improve your own cultural intelligence so that you can better communicate with them. For example: If you're an American who speaks English as a first or second language and uses colloquialisms frequently (like "I'm gonna go get some coffee"), then it might be difficult for someone who doesn't speak English as their native tongue to understand what exactly those words mean when they come out of your mouth! You might want to avoid using colloquialisms when speaking with someone who doesn't speak English as their first language; instead stick with simple phrases like "I'm going out for coffee" or "Would anyone like some tea?" The Impact of Askus Desk's Cultural Intelligence Strategies Increased Client Satisfaction Improved Project Outcomes Reduced Costs The Benefits of Cultural Intelligence in Outsourcing Cross-Cultural Collaboration Increased Efficiency Stronger Client Relationships Conclusion The benefits of Askus Desk's cultural intelligence strategies Improved communication: The ability to communicate effectively with people from different cultures is essential for effective business operations. This is especially true when outsourcing, which requires coordinating with remote teams in different countries and cultures. Cultural intelligence helps you better understand your employees' needs and expectations so that they can work together more efficiently. Better decision-making: In order to make good decisions about hiring new employees or outsourcing projects, it's important to consider how well they will fit into your company culture. Cultural intelligence allows companies like yours access to this information without having someone on staff who is familiar with every culture around the world!
By Mike Mao March 12, 2023
Navigating the complexities of international business can be a daunting task for companies, but Askus Desk can help. With their expertise in international business, Askus Desk can provide companies with the resources and guidance they need to expand into new markets and achieve success. The Askus Desk team provides a variety of services to help companies navigate the complexities of international business. These services include providing advice on international business strategies, helping companies understand the legal and regulatory requirements of different countries, and providing guidance on how to best manage international operations. Additionally, Askus Desk can provide companies with access to resources such as market research and industry reports that can help them make informed decisions. In addition to providing advice and resources, Askus Desk can also help companies manage the risks associated with international business. They can provide companies with risk management strategies to help them identify and mitigate potential risks. This can include helping companies understand the potential risks associated with different countries, as well as helping them develop strategies to minimize those risks. Furthermore, Askus Desk can help companies develop effective strategies for marketing and sales in international markets. They can provide companies with insights into the best ways to reach potential customers in different countries and help them develop effective marketing campaigns. Additionally, Askus Desk can help companies understand the different cultural norms and expectations in different countries and how to best adapt their products and services to meet those needs. Finally, Askus Desk can provide companies with access to a network of experts and professionals who can provide valuable insights and advice. This network can help companies connect with potential partners and customers, as well as provide them with access to resources and advice that can help them succeed in international markets. Overall, Askus Desk can provide companies with the resources and guidance they need to navigate the complexities of international business and achieve success. With their expertise in international business, Askus Desk can help companies expand into new markets and increase their profits. [1] Sources: https://library.gwu.edu/ask-us
By Mike Mao March 12, 2023
Introduction Communication is an essential part of outsourcing. It's the backbone of any successful relationship, and it's something we take seriously at Askus Desk. We believe that communication is one of the most important factors in determining whether or not your outsourcing project will be successful. It can make or break your business, so it's essential that you choose an agent who understands to communicate effectively with customers and employees alike. Why Communication is Essential in Outsourcing Communication is the foundation of any successful outsourcing relationship. Without it, you're likely to run into problems that could have been avoided. Ensuring clear objectives: Communication is essential for ensuring that both parties are on the same page when it comes to what needs to be done and how it should be done. You need your provider (or providers) to understand exactly what you want them to do, so they can execute accordingly. Fostering trust and collaboration: In order for an outsourced team member or team members who work remotely from your company's headquarters in another country or city--or even across town--to feel like part of a cohesive unit, they must feel comfortable sharing their opinions with one another while working toward common goals. This means regular communication between all parties involved in making decisions about project direction; otherwise, confusion will reign supreme! Facilitating problem solving: It's important that everyone involved has access not only their own expertise but also other people's expertise as well when tackling issues together--and this requires regular communication among all stakeholders involved in solving those problems at hand." How Askus Desk Ensures Quality Communication Highly-trained personnel. Our team of highly trained customer service agents and project managers ensure that every communication is handled with care and attention to detail. Use of the latest technologies. We use the latest communication tools, including chatbots and voice recognition software, to make sure that you can get your questions answered quickly and easily. Experienced project managers who oversee every project from start to finish will also ensure that all your questions are answered before they become problems! The Benefits of Askus Desk's Communication Strategies Askus Desk's communication strategies are designed to help you get the most out of your outsourcing relationship. They can help you achieve higher quality results and stronger client relationships, as well as increased efficiency. Higher Quality Results: Our team will work closely with yours to build a strong foundation for success, which will make it easier for them to deliver high-quality work consistently over time. Stronger Client Relationships: By communicating effectively with clients and providing them with regular updates about their projects, we allow them to feel confident that everything is moving forward according to plan--which leads us into our next point... The Role of Cultural Intelligence in Communication Cultural intelligence is a term that refers to the ability to understand and work with people from different cultures. It's not just about learning foreign languages or knowing about different it's also about understanding how people from other cultures think, feel and act. When you're outsourcing with Askus Desk, cultural intelligence can help you foster cross-cultural collaboration by helping your team members understand each other better. You'll have more success if everyone on your team has a good grasp of what makes them unique--and how those differences impact their work environment or project goals. Cultural intelligence helps us see things from multiple perspectives so we can get along better with our coworkers and clients (whether they're located across town or across oceans). It helps us communicate effectively in any situation because we know how to adapt our language based on who we're talking with at any given moment--and why they might react differently than we expect them too! The Impact of Askus Desk's Communication Strategies There are several ways that Askus Desk's communication strategies have impacted the success of our clients. The first is increased client satisfaction, which leads to improved project outcomes and reduced costs. Askus Desk has helped our clients increase their customer satisfaction by providing them with better tools for communicating with their customers. This has resulted in higher quality products and services, as well as happier customers who are more likely to recommend the company's products or services to others.  Conclusion To be successful in outsourcing, you need to make sure that your communication is on point. The Askus Desk team has outlined some of their best practices for communicating with your outsourced team below: Use a project management tool like Asana or Trello to keep track of all and milestones so everyone knows what needs to be done next. Make sure there's always someone available during business hours (or whatever time zone your team operates in) who can answer questions about the project or provide updates when needed. This person should also be able to communicate with clients directly if necessary--for example, if they need more information from them before proceeding with something else on the project.* If possible, use video chat software like Skype or Google Hangouts so that everyone involved can see each other while talking face-to-face; this helps build stronger relationships between coworkers and clients alike!
By Mike Mao March 11, 2023
Business agility is the ability to quickly adapt to changing market conditions and customer needs. In today's competitive environment, businesses must be able to quickly respond to changes in order to remain competitive. Outsourcing is a key tool for achieving this agility. By outsourcing certain tasks and processes, businesses can focus on their core competencies and remain agile. Outsourcing can help businesses save time and money, while allowing them to focus on their core competencies. According to a 2020 Global Outsourcing Survey by Deloitte US, organizations that embrace agility and disruption are more likely to outsource their processes [1] . This allows them to take advantage of reduced fixed costs and increased access to valuable skill sets. When agile meets outsourcing, businesses can benefit from increased efficiency and cost savings. According to a report by BCG Global, outsourcing can help businesses reduce costs and increase access to valuable skill sets [2] . By outsourcing certain processes, businesses can also benefit from increased flexibility and scalability. Business process outsourcing (BPO) is a popular way for businesses to outsource certain processes. According to a Forbes article, outsourcing business processes can help businesses maintain a strategic focus on their core competencies and competitive advantages [3] . BPO can also help businesses reduce costs and increase efficiency. At Askus Desk, we offer a range of services to help businesses become more agile and responsive to changing market conditions. Our services include business process outsourcing, Talent Acquisition, Outsourcing and Procurement, Managed GTM Services, Translation and Localization, and more. We provide a comprehensive solution for businesses looking to become more agile and responsive. Outsourcing is a key tool for achieving business agility. By outsourcing certain tasks and processes, businesses can focus on their core competencies and remain agile. Business process outsourcing is a popular way for businesses to outsource certain processes and take advantage of reduced costs and increased access to valuable skill sets. At Askus Desk, we offer a range of services to help businesses become more agile and responsive to changing market conditions. Sources: https://www.deloitte.com/global/en/services/consulting/perspectives/gx-global-outsourcing-survey.html https://www.bcg.com/publications/2019/agile-meets-outsourcing https://www.forbes.com/sites/forbesbusinessdevelopmentcouncil/2021/01/08/the-business-process-outsourcing-trend-how-bpo-benefits-businesses-of-all-sizes/
By Mike Mao March 11, 2023
Introduction Askus Desk is a managed go-to-market services provider that helps companies enter new markets. Our team of experts can help you with everything from market research and strategy to implementation, training, and customer support. We offer two types of managed GTM services: Managed Go-To-Market (MGTM) - Our MGTM service includes all aspects of entering a new market including strategy development, sales enablement tools creation/delivery/training/customer support. Managed Sales Enablement (MSEN) - This service focuses on creating effective sales enablement materials such as whitepapers, case studies and webinars for your sales teams to use when communicating with prospects or customers in order to close more deals faster  The Benefits of Managed GTM Services Managed GTM services can help you to save time and money, while also allowing you to focus on what matters most: building a great product. For example, if your company is starting out in a new market, it's likely that the first few months will be spent learning about the industry and getting to know customers' needs. In addition to this time being expensive (and therefore costly), it can also be difficult for managers who are not familiar with the new market environment or culture. With managed GTM services from Askus Desk, however, we'll handle all of this work for you! Our experts will conduct research into consumer behavior patterns within your target audience so that when it comes time for product development meetings later in the process--or even before then--you have all of the information necessary for making informed decisions about features/functionality and pricing strategy How Askus Desk Can Help Askus Desk's Managed Go-To-Market Services can help you enter new markets by providing translation services, localization and QA services. Translation services: We have a large network of translators who are native speakers in your target language, allowing us to provide high quality translations at competitive rates. Our translators have extensive experience working with various industries including retail, technology, healthcare and more. Localization and QA services: Our team of experts will ensure that your product is ready for launch in the target market by providing thorough testing on all aspects such as usability/functionality, content accuracy and performance issues before it goes live on the market Case Studies Our managed go-to-market services are designed to help you find new markets and enter them quickly. Here's how we did it for two of our clients: A financial services provider wanted to expand its business into online education, but didn't have the resources or expertise to do it on their own. We helped them develop a strategy that included identifying target markets and creating content for those markets. We also provided training and support throughout the process so they could successfully launch their new product line within six months of signing with us! An online education company was looking for ways to reach more customers in emerging markets like Brazil and China--but they didn't have any experience selling internationally before hiring Askus Desk as their go-to-market partner. Through our global network of partners, we were able to connect them with local distributors who could help sell their products while providing language translation services if needed (and sometimes even providing physical goods like textbooks). Within just three months after signing up with us, this client had already expanded into five countries around the world! The Cost Benefits of Outsourcing Outsourcing your go-to-market services can help you reduce costs and focus on core business activities. Askus Desk offers a variety of managed services that give you the flexibility to scale up or down as needed, while also allowing you to focus on what matters most: growing your company! The Benefits of Working With Askus Desk Extensive experience. Askus Desk has managed the go-to-market services of many of the world's leading brands, including Google, HP and Oracle. We understand what it takes to scale up and maintain security and reliability as you enter new markets. A dedicated team that understands your needs. Our managed services teams are fully aligned with your business goals, enabling them to provide solutions that meet both short-term objectives as well as long-term vision for growth in new markets or regions. Common Mistakes to Avoid When Outsourcing Not doing enough research. Not communicating effectively. Setting unclear goals that aren't clear to everyone involved in the project, including your outsourced partner and their team members. Conclusion Outsourcing is an excellent option for companies who want to enter new markets, but don't have the resources or expertise in-house. Askus Desk can help you with product development, marketing and sales, customer support - all the aspects of your business that need attention when entering a new market. Resources You may be wondering what the benefits of translation and localization are. Translation is the process by which a text written in one language is converted into another language. Localization refers to adapting a product or service for use in a particular region or market. About Askus Desk Askus Desk is a leading provider of managed GTM services. We help companies enter new markets by providing them with everything they need to succeed: from strategy development to campaign execution and reporting.
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